A plurality of experts think sweeping societal change will make life worse for most people. Still, a portion believe things will be better in a ‘tele-everything’ world.
Notable shares of these respondents foresee significant change that will:
- worsen economic inequality as those who are highly connected and the tech-savvy pull further ahead of those who have less access to digital tools and less training or aptitude for exploiting them and as technological change eliminates some jobs;
- enhance the power of big technology firms as they exploit their market advantages and mechanisms such as artificial intelligence (AI) in ways that seem likely to further erode the privacy and autonomy of their users;
- multiply the spread of misinformation as authoritarians and polarized populations wage warring information campaigns with their foes. Many respondents said their deepest worry is over the seemingly unstoppable manipulation of public perception, emotion and action via online disinformation – lies and hate speech deliberately weaponized in order to propagate destructive biases and fears. They worry about significant damage to social stability and cohesion and the reduced likelihood of rational deliberation and evidence-based policymaking.